The Key ApartHotel

Credentials

The Key ApartHotel
A Four Star Deluxe ApartHotel, Lebanon

Our scope of work was two-fold. The first chapter saw the team frame the guidelines of the activity business model and outline the customer journey, for such an unconventional  and hybrid lodging property combining short-stay and long-stay services and amenities. The second chapter was about developing from scratch, a full-fledged set of user friendly operating manuals, covering all the business back to front and bottom up.